Shipping

Sales Order Confirmations

These will be sent immediately an order is confirmed. If you do not receive a Sales Order Confirmation your order may not have been received or confirmed. Please check the web portal first if ordering online. If problems persist, please contact Distribution on distribution@iconradford.com

Customer Addresses

All orders need to have the correct delivery address on them at time of order. To ensure the rapid delivery nationwide of all orders, Radford are unable to change delivery addresses once orders have been confirmed.

Track and Trace your Parcel  

You will receive a Dispatch Notification and a copy of your Invoice from distribution@iconradford.com when your order leaves our warehouse. This has all the tracking information regarding your parcel. Please add distribution@iconradford.com  to your Safe Senders list to ensure you receive these important updates.

Delivery to Radford Trade showrooms

We are unable to accept deliveries to our trade showrooms.

Delivery Options and Charges

The following are the current options and rates that will be charged for each order dispatched from our warehouse.

All prices are inclusive of GST.

Express Courier – 10 to 14 day service to your address (excludes made to order product)

Fabric, wallpaper & Sampling up to 5 metres                                                                                                

$150*

Fabric, wallpaper & Sampling – each additional metre/unit                                                                         

$11

Lifestyle – all items except Floor rugs – up to 2 items                                                                                   

$150*

Lifestyle – all items except Floor rugs – each additional item                                                                      

$30.00

Rugs – Standard Small (160x260) + Runners                                                                                                    

$225.00*                                                                                                     

Rugs – Standard Medium (200x300)*                                                                                                                

$310.00*

 

All prices are inclusive of GST.

Airconsol – Local delivery Charges - 3-4 week service to your address (excludes made to order product)

Fabric, wallpaper & Sampling VIC/NSW/QLD 

$22

Fabric, wallpaper & Sampling ACT/SA/WA/NT/TAS 

$22

Lifestyle – all items except Floor rugs 

$22

Rugs – Standard Small (160x260) + Runners

$121.00*

Rugs – Standard Medium (200x300)

$176.00*

 

All prices are inclusive of GST.

Seafreight – 8-12 week service. Local delivery charges only. Recommended for larger quantities

VIC/NSW/QLD

$22

ACT/SA/WA/NT/TAS

$22

Rugs – Standard Small ( 160 x 260) + Runners

$71.50*

Rugs – Standard Medium ( 200x300)

$104.50*

Rugs – Standard Large ( 250 x 350)

$143.00*

* Rural or difficult deliveries may incur an additional charge of $22.00 for smaller parcels, and up to $110 for rugs. Customers will be notified shortly after the order is placed.